Frequently Asked Questions
Got a question? Find your answer below! If you need more help, feel free to contact us.
Products & Ingredients
Are your products gluten-free?
Yes! All of our snacks, including our Good Gut Globes, nut milks, and savoury crackers, are completely gluten-free.
Are your Good Gut Globes (GGG) vegan?
Yes! They are 100% plant-based, made with natural ingredients like nuts, dates, and superfoods.
Do you use preservatives or artificial sweeteners?
No, we never use preservatives, artificial sweeteners, or stabilisers. Our snacks are made fresh with minimal, all-natural ingredients.
Ordering & Payments
How do I place an order?
You can order by:
- Direct Messaging us on Instagram – @humble_whole
- WhatsApp Message
- Visiting our pop-up shop
What payment methods do you accept?
We accept all major debit/credit cards and PayPal.
Do you offer bulk orders for events or gifting?
Yes! We offer energy ball platters, gift boxes, and bulk orders for events, offices, and special occasions. Please see our Bulk Orders & Corporate Gifting page for details or contact us directly.
How can I stock Humble & Whole products in my café or business?
We love working with cafés, shops, and businesses who share our values. Please use the enquiry form on our Bulk Orders & Corporate Gifting page or email us at [your email], and we’ll send you our wholesale pricing information.
Storage & Freshness
How long do the GGG last?
They last up to 2 weeks in the fridge or up to 2 months in the freezer. Store in an airtight container, not in the delivery box. We recommend warming between your palms to enjoy!
Can I freeze the GGG?
Yes! They freeze beautifully — just thaw in the fridge before enjoying.
Pop-Up Events & Collection
Where can I buy your products in person?
Visit our Pop-Up Schedule page for upcoming events, or find us on the Indie Local app to see where we’ll be next.
Can I pre-order for collection at a pop-up?
All pre-orders are collected from our Fairfields home collection point every Wednesday between 11 AM – 1 PM. You’ll receive the exact collection address and instructions once your order is confirmed.
Do you offer delivery?
Yes! We offer local delivery in Milton Keynes every Wednesday morning.
When do postal orders ship?
Orders placed by Friday at 9 AM will ship the following Wednesday. Orders placed after the cutoff will ship the week after.
Cancellations & Refunds
Can I freeze the GGG?
Yes! They freeze beautifully — just thaw in the fridge before enjoying.